Terms of service
Last edited on: April 26th, 2020.
1. Purpose
The following Terms of Use for the Services provided by Meetquo (the "Terms") govern the access to and use of the Meetquo Website and services ("Meetquo," "we," or "our") (collectively, the "Website") for all visitors of the Site ("Site Visitors"), and persons or entities who purchase the services (the "Meetquo Services") or create an account ("Meetquo Account") by invitation as a participant (“Participant/s”), all collectively, the "Registered User/s". By using the Website or any of the Meetquo Services, you as a Registered User or Site Visitor agree to these Terms (either on your own behalf or on behalf of the legal entity you represent).
Meetquo provides Registered Users with services for creating and collaborating on online documents ("Meetquo Documents"), which can be signed by Registered Users who participate in the meeting ("Meeting").
If you do not agree to these Terms, you are not authorized and should stop using the Website immediately.
2. How to use Meetquo Services
2.1. Registration
When taking out a Subscription (“Free” or “Pro” Plan), you open a Registered User Account on the Website by completing the form provided for this purpose on the Website. To do so, you will be required to indicate the mandatory information (name, email address and password).
You expressly acknowledge and accept you are solely responsible for protecting the confidentiality of your login details and passwords and agree to immediately contact Meetquo by any appropriate means including e-mail in the event your account is found to have been accessed without your consent.
Participants can be invited to a Meeting in order to create or collaborate on a Meetquo Document through an invitation sent to the Participants' e-mail, who will need to register to access the Meetquo Document through the link provided in their e-mail.
2.2. Requirements to use Meetquo Services
By using the Meetquo Services, You represent and warrant you are of legal age (18 years or older or that you are of legal age in your jurisdiction) and you are legally competent or have the requisite authority to accept these Terms. You further acknowledge and agree that, in the event none of the above apply, you are not permitted to use the Site. If you are accepting these Terms on behalf of an organization or entity, you represent and warrant that you are duly authorized to accept these Terms, on behalf of that organization or entity, and therefore obligate them to comply with these Terms (in which case, references to "you" and "your" in these Terms refer to such organization or entity).
3. Subscription plans
In Meetquo we offer Meetquo Services through a free subscription (“Free Plan”) and paying subscription (“Pro Plan”) as follows:
- Free Plan: through this free subscription you will be able to organize a maximum of 3 Meetings with unlimited Participants. Once you have reached the maximum of 3 Meetings, to continue enjoying our services, you will have to activate the Pro Plan, for which you will have to complete your payment details to enjoy the services of the Pro Plan.
- Pro Plan: Through this paid subscription, you can have unlimited meetings to create, collaborate and sign Meetquo documents with the Participants you would like to invite to Meetquo, which will be billed as set out in the following section.
4. Price and payment
4.1. Price
The Meetquo Services provided in the Pro Plan, have a cost of 4 USD per month for each Participant contracted in the same Plan. Pro Plan Participants will be billed on a pro-rata basis in the event Registered Users are added or removed.
The prices include applicable VAT, however, these may vary depending on the offers and/or discounts associated with each service on a one-off basis. If necessary, the Registered User will be duly informed of any alteration in the price that may exist, and always prior to contracting.
Meetquo reserves the right to modify the prices at any time, however, it undertakes to apply the rates in force, indicated on the portal at the time of placing the order or contracting Meetquo Services by the Registered User and during the period for which that particular service was contracted.
If the monthly subscription fee is not paid, the Registered User will be notified, and the fee will be charged again. If payment is not received, access to the application will be blocked. Access will be unblocked after the payment is received.
In the event Meetquo ceases to provide Meetquo services, Meetquo will consider the Registered User accounts as amortized after 1 year from the Registered User subscription in Meetquo, therefore Meetquo reserves the right to return to the Registered User the pro-rata amounts up to a maximum limit of one year.
4.2. Payment
Meetquo will charge for the corresponding Meetquo Services through its payment service provider Stripe Inc. (“Stripe”, which has been certified to PCI Service Provider Level 1, the most stringent level of certification available). Meetquo does not store Registered User's credit card details, but these are provided to Stripe who will directly receive the data included and store them to facilitate the payment process for the User and manage the same on behalf of Meetquo. Under no circumstances does Meetquo store these data on its servers.
Meetquo will in no case be responsible for losses, damages, costs, expenses or other claims by the Registered User, as a result of the account being blocked for non-payment.
5. Meetquo Documents
The Site or Meetquo Services allows Registered Users to create and collaborate in documents including suggestions, feedback, messages, ideas, and other content (collectively, "Meetquo Documents"), which may or may not be viewable by other users.
Once a Meeting is finished and Registered Users have been able to create and collaborate on Meetquo documents, they will be offered to sign the document (in different manners) and will be able to download the PDF version, which will display the signatures of the Registered Users who participated in the meeting, as well as their name and date.
This is not an advanced or recognised digital signature, but a simple digital signature. Meetquo signs the agreed document and produces a Hash-256 number.
Meetquo is not in any manner responsible for the content of any document you manage in Meetquo. Meetquo and its authorized personnel will not, except as set out herein, view or screen any such documents. However, Meetquo may be notified of breaches, and it and its authorized personnel reserve the right to remove (without viewing) any Meetquo Document which is claimed to violate these Terms or is otherwise objectionable, in Meetquo's sole discretion. Meetquo shall contact the Meeting owner prior to taking such action.
You acknowledge and agree that Meetquo does not verify, adopt, endorse, or sanction any Meetquo Documents, and you agree that you must evaluate and bear all risks associated with your use of the Meetquo Documents or your reliance on the accuracy, integrity or usefulness of the Meetquo Documents.
6. Using Meetquo
Your non-exclusive right to use the Website and/or Meetquo Services is personal and you are not authorised to sell or transfer your Account to another person.
As a Meetquo Registered User you will have to comply with the following Acceptable Use Rules:
a) You undertake to pay in advance the amount for the Meetquo Services actually requested in the amount and in the manner indicated in clause 4.
b) You shall make good use of the platform and service offered by Meetquo, obliging yourself to use Meetquo Services offered on this web page in a lawful manner and without contravening current legislation or harming the rights and interests of third parties.
c) Likewise, you guarantee the truthfulness and accuracy of the data provided when filling out the contract forms, avoiding the creation of damages to Meetquo as a result of the incorrectness of the same.
d) When contracting Meetquo Services, you must be of legal age, an indispensable requirement to be able to contract.
e) You are responsible for making good use of your registered user profile and password for access to the platform, committing yourself to make diligent use of them and keep them properly so that they are not available to third parties, as well as to communicate to Meetquo their loss, theft or possible access by an unauthorized third party, so that it can proceed to immediate blocking.
f) You may not misuse Meetquo Services in any way, in particular for sending documents to recipients which, including but not limited to:
- May damage or violate the rights of minors.
- Contain threats, harassment or insults.
- Are considered adult or pornographic material.
- Involves fraudulent activity or the sending of a virus.
It is your responsibility as Registered User to inform third parties with whom you interact through Meetquo, about the use of the platform, the present Terms of Use and the Privacy Policy, to comply with the applicable legislation on data protection when operating as the Data Controller. In accordance with the above, Meetquo shall not be liable for any consequences that may arise from such non-compliance.
Failure to comply with any of these conditions may result in the immediate withdrawal or cancellation of the Services by Meetquo, without giving you any right to claim compensation.
Meetquo reserves the right to terminate any Registered User at its own discretion. In this case, Meetquo will refund an amount of the paid subscription by the Registered User (directly or through third parties), pro rata the usage time on an annual basis.
7. Warranties and limitation of liability
Meetquo uses all commercially reasonable efforts to publish and provide the Website and Meetquo Services and to correct any errors or unavailability. We do not guarantee the Website is error-free, and it may not always be up and running or available due to maintenance, connectivity errors or force majeure events. Except as otherwise provided in this document and to the extent permitted by applicable law, the Website and Meetquo Services are provided "as is" and without any guarantee of satisfactory quality or suitability for purpose, and we make no commitment with respect to the performance or availability of the Website under these Terms.
Meetquo assumes liability to its registered Users for direct damages suffered by them due to our negligence or wilful misconduct. Except as otherwise provided in these Terms and to the extent permitted by applicable law, all indirect liabilities are excluded and neither the Registered Users nor Meetquo shall be liable to the other party for any loss of profits, data, interruption of business, loss of goodwill or damage to reputation, or any other indirect damages.
We are not responsible for any Meetquo Documents created on the Website, except as provided by applicable law. We do not actively review or moderate these Meetquo Documents, but we may check this content periodically to verify that it complies with our Acceptable Use Rules.
Under no circumstance shall Meetquo be held responsible for the data processing which was not informed of in advance or regarding the appropriate security measures when the Data Controller for said processing is a third party; that is, when Meetquo acts as the Data Processor and, as such, must nonetheless comply with its own obligations and responsibilities by virtue of the provisions of applicable legislation on data protection.
Likewise, the registered User is advised that the processing of sensitive personal data in any of the Meetquo Documents is strictly forbidden.
8. End of our relationship
If at any time you have reason to disagree with these Terms or any changes made to the Service, you shall immediately stop using Meetquo Services.
If you wish to terminate your use of Meetquo Services, you may deactivate your account in “Delete account” option or by sending an email to hello@meetquo.com stating you wish to close your account or an account you administer. Once your account is deactivated, you will not be able to access your account, or any Meetquo Document or data previously stored in your account. For information on the conservation of this data, please check our Privacy Policy.
We may immediately terminate your access to the Service if you do not comply with these Terms, including in particular the Acceptable Use Rules set out below, the law or morality.
The Acceptable Use Rules define the use you shall make of the Website with regard to the content of the Meetquo Documents provided which is solely and exclusively up to you. Meetquo is not responsible for the content of the Meetquo Documents you may disseminate and will not tolerate the publication of inappropriate content.
If You or We terminate your use of the Service, we may delete your Meetquo Documents, account or any other information we have about you. Please download all your documents in due time. You will also lose any rights you have to use the Service or access our content or your Meetquo Documents. To the extent permitted by applicable law, we will not provide compensation for any loss you may suffer as a result of this termination.
Termination of your use of the Meetquo Services and cancellation of your Account will not affect any of your outstanding obligations to us, nor any obligation of confidentiality with respect to personal data or other confidential information shared through the Website.
9. Third-party links
Meetquo is not liable for the web pages of third parties that are accessible from the Website; nor for the accuracy, veracity and validity of the information that is not of its own making, whose contents belong to sources of information of third parties outside Meetquo.
Nevertheless, by virtue of article 17 of the Spanish Law 34/2002, of 11 July, of services of the society of the information and of electronic commerce, when Ideascamp Ventures,S.L. has evidence of the illegality of such contents or links, it will remove these links, as well as block contents that could be illicit or infringe rights of third parties, under articles 11 and 16 of that Law.
The company be responsible for any damages that may occur due to faults or incorrect configuration of the software installed on the Internet user's device. Any responsibility for any technical incident or failure that occurs when the user connects to the Internet is excluded. Likewise, no guarantee is given for the inexistence of interruptions or errors in access to the Website.
Meetquo reserves the right to update, modify or eliminate the information contained on its Website, such as its configuration or presentation, at any time without assuming any responsibility for it.
10. Applicable Law and dispute resolution
This Website, the Terms and Legal Notice are governed by the Spanish legislation. In order to determine the place where the service provision contract is formalised to which these Terms and Conditions are subject, we shall adhere to the provisions of Article 29 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.
Thus, in the event there is any conflict or discrepancy in the interpretation or application of these contractual terms, the Courts and Tribunals that, where applicable, shall hear the case will be those established by applicable legal regulations in the area of competent jurisdiction.
In the case of Registered Users who are natural persons, the competent court shall be the one in which the consumer has their usual residence; while in the case of Registered Users who are a legal entity, the competent court shall be the one for the city of Barcelona.
Online Dispute Resolution (ODR): Notwithstanding the above, in accordance with Regulation (EU) 524/2013, the European Commission provides a free access platform for the extrajudicial consumer related online disputes resolution through electronic contracting (http://ec.europa.eu/consumers/odr/) to which the parties may voluntarily submit themselves, through the intervention of the so-called Dispute Resolution Body, which acts as a neutral intermediary between the two parties.
Link to the complaint form: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES
Link to the search engine for conflict resolution bodies: https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2