Privacy Policy

Last edited on: March 24th, 2020.

1. Meetquo as Data Controller

Ideascamp Ventures,S.L. is the owner of the website under the domain name www.meetquo.com (hereinafter the "Website") and is also responsible for the processing of personal data collected on the Website, as well as any communications between Registered Users with Ideascamp Ventures,S.L., which are regulated under this Privacy Policy.

Ideascamp Ventures,S.L. declines any responsibility for the different policies of privacy and protection of personal data which may be contained in the web pages which can be accessed through the hyperlinks located on this website and not directly managed by Ideascamp Ventures,S.L.

To access, navigate and contract on the Website it is necessary to read and accept Meetquo Legal Texts (Legal Notice, Terms of Use and Cookie Policy, together with this Privacy Policy).

2. Personal information we collect about you and how we use it

2.1. Registered users (Participants included): name, e-mail and password will be collected. You warrant that this information is accurate, updated and complete. If you provide us with this data relating to a third party (to invite them to a Meeting), you confirm to us that you have their consent to use their email and contact data for this purpose.

2.2. All users: cookie data and the IP address may be collected when unregistered users browse the Website. Please see our Cookie Policy.

3. Data use and legal basis

We collect and process the aforementioned personal data:

-To manage user registration (Participant included) as well as to provide the Meetquo Services. The legal basis that enables Meetquo to process your data for this purpose is your application for registration. Our systems automatically communicate user’s email data to enable invitation and sign-up around a meeting.

-To ensure the correct use of Meetquo Services, preventing illicit use or contrary to our policy and values, we reserve the right to cancel your registration as a user. The legal basis for this processing is the fulfilment by Meetquo of certain legal obligations, as well as the legitimate interest of protecting Meetquo Services.

-To manage complaints and queries about Meetquo Services acquired through our Website, with the legal basis for this processing being Meetquo's legal obligation in accordance with consumer and user defence regulations.

-To send you, via any means, including electronic means, commercial communications regarding Meetquo Services, which may be targeted at your navigation or use of the website. Meetquo will carry out this process in accordance with our relationship with you, considering the aforementioned communications shall always relate Meetquo Services.

4. Meetquo as Data Processor

During the provision of Meetquo Services, Meetquo may access certain personal data that may appear in the content of the documents produced on the Platform, as well as the personal data of the Participants.

Under applicable privacy regulations, Registered User is responsible for this data and is what is known under privacy regulation as the Data controller. Registered User appoints Meetquo as a Data Processor, to process the Meetquo Participants Personal Data and any other personal data that may content the documents produced on the Platform, on Registered User’s behalf, for the purpose of providing the Service.

By virtue of complying with the provisions of Article 28.3 of the RGPD, the processing of such personal data shall be performed in accordance with a Data Processing Addendum that will be provided to the Registered User as Annex I at the end of this Privacy Policy.

The processing of sensitive personal data in the course of the Meetquo Services is absolutely prohibited.

5. Data communication to third parties

If you give us the express consent to do so, when requested, we will also share your data with authorised third parties. We shall, when you invite persons to a Meeting, share the contact data with those persons.

If Meetquo is subject to a structural modification of companies, contribution or transfer of business or business activity branch, your personal data may be provided to advisors, consultants, and other parties that may be involved in the due diligence and transfer/reorganisation process, provided such processing is indispensable for the successful completion of the operation. As indicated in article 21 LOPDGDD, if the operation is not completed, the data must be immediately deleted by the transferee entity.

In order to provide Meetquo Services, we may use several services from third party providers, some of which are located in the USA. In particular, Meetquo uses:

- OVH Hispano S.L.: for hosting the Website, whose servers are hosted in France. For further information visit: https://www.ovh.es/proteccion-datos-personales/

- Stripe Inc: in order to process payment by credit or debit card whose servers are hosted in USA. Consequently, it is an international data transfer to which security measures are applied as necessary in accordance with the type of processing carried out. Stripe has been certified to PCI Service Provider Level 1, the most stringent level of certification available. You can find more information about Stripe's security at the Stripe’ website. For further information visit: https://stripe.com/privacy/.

- Google LLC: in order to use Google Analytics that provides analytical services to know the traffic of users who visit our website. You can find more information about Google Analytics at Google’s website. For further information visit: https://policies.google.com/privacy

- Help Scout PBC: in order to offer a “Help desk” functionality we use Help Scout services. You can find more information about Help Scout at Help Scout’s website. For further information visit: https://www.helpscout.com/company/legal/privacy/

However, Stripe Inc., Help Scout PBC and Google LLC. are part of the "Privacy Shield" which you can check at the following link: https://www.privacyshield.gov/list. Meetquo has signed an agreement with these providers with the necessary contractual guarantees under law.

We may retain some of your personal data in order to comply with our legal or regulatory obligations, as well as to administer our rights (e.g., to pursue our claims in court) or for statistical or historical purposes.

If the use of your personal data is no longer required, it will be deleted from our systems and records or made anonymous so that you can no longer be identified.

6. Data retention

Your personal data will only be stored for the time required for the purposes for which they were collected with your express consent, to meet your needs or to comply with our legal obligations.

To determine how long we keep your personal data, we use the following criteria:

- Registration data will generally be kept for six years, for legal and administrative purposes.

- Registered User activity data from each meeting held will be kept in our database for one week after the Meeting is deleted.

- Personal data obtained when you contact us in relation to an inquiry or request: for the time necessary to resolve your query.

- Personal data obtained when you have given us consent to send communications or because it is necessary in compliance with regulations: until the end of the period for which it has been requested.

We may retain some of your personal data in order to comply with our legal or regulatory obligations, as well as to administer our rights (e.g., to pursue our claims in court) or for statistical or historical purposes.

If the use of your personal data is no longer required, it will be deleted from our systems and records or made anonymous so that you can no longer be identified.

7. Data subjects’ rights and their exercise

Meetquo respects your right to privacy: it is important that you have control over your Personal Data. Therefore, we would like to make you aware of the following rights:

- Right of information: You have the right to clear, transparent and easy to understand information on how we use your personal data and your rights. This information is in this Policy.

- Right of access: You have the right to access the personal data we hold about you (subject to certain limits). We may charge a reasonable amount, with prior notice, to cover the administrative costs incurred in providing the information. Clearly unfounded, excessive or repeated requests may not be answered. To exercise this right, contact us using the details provided under “Contact”.

- Right of rectification: In certain cases, you have the right to have your personal data deleted or removed. It should be noted that this is not an absolute right as we may have legal or legitimate reasons to keep it. If you would like us to remove your personal data, contact us using the details provided under “Contact”.

- Right of deletion/right to be forgotten: In certain cases, you have the right to have your personal data deleted or removed. It should be noted that this is not an absolute right as we may have legal or legitimate reasons to keep it. If you would like us to remove your personal data, contact us using the details provided under “Contact”.

- Right of opposition to direct marketing, including profiling: You can withdraw your consent to the processing of your personal data when processing is based on your consent. The withdrawal of consent will not affect the legality of the processing based on your consent prior to its withdrawal. You can do this by clicking on the "Unsubscribe" link in any e-mail or communication we have sent you. Otherwise, please contact us using the details provided under "Contact". To request your opposition to profiling, please contact us using the details provided under "Contact".

- Right to data portability: You have the right to move, copy or transfer data from our database to another. It is only possible to exercise this right with data you have provided, when the processing is based on the execution of a contract or your consent and processing is automated. For more information about when processing is based on consent, please see "Personal information we collect about you and how we use it", "Legal basis for processing". For more information, please use the data provided in "Contact".

- Right of limiting processing: You have the right to request that the processing of your data is limited. If you exercise this right, the processing of your data will be restricted, so that we can store it but we cannot continue using it or processing it. This right can only be exercised in certain circumstances defined in the GDPR, as follows:

- the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

- processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead;

- the controller no longer needs the personal data for the purposes of processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;

- the data subject has objected to processing pursuant to Article 21(1) pending the verification of whether the legitimate grounds of the controller prevail over those of the data subject. Should you wish to exercise this right, contact us using the details provided under “Contact”.

- Right to submit a complaint to a supervisory authority: You have the right to file a complaint with the Spanish Data Protection Agency against Meetquo's privacy and data protection practices. Please do not hesitate to contact us using the details provided in "Contact" before sending a complaint to the data protection supervisory authority.

7. Contact

If you have any questions about how we process and use your personal data or wish to exercise any of the rights set out above, you can notify us through hello@meetquo.com.